# FormKeep FAQ

Frequently asked questions about FormKeep — plans and billing, spam filtering,
notifications, and building forms. The human-readable version of this page is at
https://support.formkeep.com/pages/faq/.

## General Questions

### What is FormKeep?

FormKeep is a cloud-based forms automation solution, which assists web designers, marketing teams, and customer specialists with tools for data collection and file uploads. It provides an endpoint for data submissions and a way to create a form without much code!

### Does FormKeep integrate to other apps?

Yes! FormKeep has a built-in Integrations feature that allow users to directly connect their workflow applications to their forms! This feature is accessible via the priced plans, Professional, Premium and Enterprise.

### What can I use FormKeep for?

FormKeep allows you to collect all kinds of data and put it in one place. You can also build your email newsletter, capture sales leads, and setup responses for customers and internal ends for all kinds of feedback for your business.

## Billing Questions

### Does FormKeep offer a free version?

Yes! FormKeep offers a free plan where you can collect 50 submissions, daily notifications, and a 1 month retention for the data collection. The free plan allows for unlimited forms!

### How much does FormKeep cost?

We offer a free plan the moment you create a FormKeep account! You can upgrade for more features from $4.99/form for the Essential Plan, and $6.50/form for the Professional plan, and $5.90/form for the Premium plan. If you have more forms than that, our higher tiers provide a lower cost per form. We also have a single form-to-email plan that might be useful if you're just getting started.

### Does FormKeep offer billing invoice?

While we do not offer billing invoices, you can send copies of your FormKeep receipts directly to an email address! It's that easy!

## Support Questions

### Can I create a form in FormKeep?

Yes! FormKeep allows you to design your forms. You can go to the Form Designer tab where you can use drag and drop to create a form and get a public URL that you can point your customers to collect the information you need. Online form creation in seconds!

### How does FormKeep protect from spam?

We use a variety of different techniques to reduce and protect your forms from spam. Make sure you've enabled Detect spam using submission data, honey fields and hidden fields that require a unique value and disregard any submissions that are the default value!

### Can I share my form to my work team?

Yes! FormKeep has the Teams feature that allows you to grant access to a specific form to another team member. Here you can edit permission, provide visibility, and view only collaborators!

## Forms

### Can I submit forms with AJAX?

Yes, we accept Cross Origin Requests and by submitting the form using javascript you can display your own ux or message when the submission is complete. <br><br> We've built a small js library that can make this super simple and have also provided some examples using common js libraries in this <a href='/formkeep-guide-to-form-submissions-with-ajax/'>guide</a>. Please reach out to support if you need any help troubleshooting it.

### Can I export my form data?

You can export a CSV file of your data under the Report tab. Allowing you get a snapshot of the latest collection of submissions for your form. Or, you can use the FormKeep API to query your form’s submission data if HTTP and JSON are more your thing.

## More Questions

Each of these is also available as Markdown at the URL shown.

- [Is there a discount for non-profit organizations?](https://support.formkeep.com/docs/is-there-a-discount-for-non-profit/index.md)
- [Can I Add An Image To My Form?](https://support.formkeep.com/docs/can-i-add-an-image-to-my-form/index.md)
- [Can The App Help Me Build A Whatsapp Based Form?](https://support.formkeep.com/docs/can-the-app-help-me-build-a-whatsapp-based-form/index.md)
- [Can we Custom Integrate An Authentication Api Housed In Auth0 To Send Data And Populate Form Fields?](https://support.formkeep.com/docs/can-we-custom-integrate-an-authentication-api-housed-in-auth0-to-send-data/index.md)
- [Can We Put Captcha On The Forms?](https://support.formkeep.com/docs/can-we-put-captcha-on-the-forms/index.md)
- [Do Spam Submissions Count Towards The 50 Limit?](https://support.formkeep.com/docs/do-spam-submissions-count-towards-the-50-limit/index.md)
- [How Many Files Can Be Uploaded With A Form And What Is The Maximum Upload Size?](https://support.formkeep.com/docs/how-many-files-can-be-uploaded-with-a-form-and-what-is-the-maximum-upload-size/index.md)
- [I'm On The Paid Plan But I Still See Formkeep Branding On My Thank You Page. How Can I Remove This Branding?](https://support.formkeep.com/docs/im-on-the-paid-plan-but-i-still-see-formkeep-branding-on-my-thank-you-page-how-can-i-remove-this-branding/index.md)
- [One Of My Forms Is Not Sending Notification Emails As It Should Be?](https://support.formkeep.com/docs/one-of-my-forms-is-not-sending-notification-emails-as-it-should-be/index.md)
- [What About Transmitting Data From A Social Authentication API To Formkeep?](https://support.formkeep.com/docs/what-about-transmitting-data-from-a-social-authentication-api-to-formkeep/index.md)
- [Can I Create Redirection Variables On The Forms?](https://support.formkeep.com/docs/can-i-create-redirection-variables-on-the-forms/index.md)
- [Can We Add A Custom Formkeep Form To A Wistia Video With The Free Plan?](https://support.formkeep.com/docs/can-we-add-a-custom-formkeep-form-to-a-wistia-video-with-the-free-plan/index.md)
- [Does The Form Allow Complex Questionnaires?](https://support.formkeep.com/docs/does-the-form-allow-complex-questionnaires/index.md)
- [If I Set Up An Account I Would Be Allowed To Test An Api Call And Return Features](https://support.formkeep.com/docs/if-i-set-up-an-account-i-would-be-allowed-to-test-api-call-and-return-features/index.md)
- [Which Cookies Does Formkeep Use?](https://support.formkeep.com/docs/which-cookies-does-formkeep-use/index.md)
- [Would Google Analytics Be Able To Track Forms?](https://support.formkeep.com/docs/would-google-analytics-be-able-to-track-forms/index.md)
- [Does FormKeep Send Data to Third Parties?](https://support.formkeep.com/docs/does-formkeep.send-data-to-third-parties/index.md)
- [Can I Have My Own Thank You Page And No Formkeep Logo?](https://support.formkeep.com/docs/can-i-have-my-own-thank-you-page-and-no-formkeep-logo/index.md)
- [Can I Use Essential Tier For More Than 1 Website? ](https://support.formkeep.com/docs/can-i-use-essential-tier-for-more-than-1-website/index.md)
- [Does Formkeep Support Multi-Log Ins?](https://support.formkeep.com/docs/does-formkeep-support-multi-log-ins/index.md)
- [How Do I Populate The Company Or The Email Address From The Form? Does The Subject Line Allow Tokens?](https://support.formkeep.com/docs/how-do-i-populate-the-company-or-the-email-address-from-the-form-does-the-subject-line-allow-tokens/index.md)
- [How Do I Set-Up A Double Opt In Does This Need To Be Done With My Email Provider?](https://support.formkeep.com/docs/how-do-i-set-up-a-double-opt-in-does-this-need-to-be-done-with-my-email-provider/index.md)
- [I Do Not Find A Way To Delete A Form. Where Can I Find This?](https://support.formkeep.com/docs/i-do-not-find-a-way-to-delete-a-form-where-can-i-find-this/index.md)
- [If We Use Formkeep To Receive Form Input; Can We Also Send A Copy To Hubspot?/Other Apps](https://support.formkeep.com/docs/if-we-use-formkeep-to-receive-form-input-can-we-also-send-a-copy-to-hubspot-other-apps/index.md)
- [I'm Wondering If You Support Hcaptcha Instead Of Recaptcha](https://support.formkeep.com/docs/im-wondering-if-you-support-hcaptcha-instead-of-recaptcha/index.md)
- [Is There A Way To Send A Contact Form To Different Emails By Section?](https://support.formkeep.com/docs/is-there-a-way-to-send-a-contact-form-to-different-emails-by-section/index.md)
- [Any Way To Do Signature Fields?](https://support.formkeep.com/docs/any-way-to-do-signature-fields/index.md)

## Related

- FormKeep product overview: https://formkeep.com/index.md
- API documentation: https://formkeep.com/docs/api.md
- Index of all FormKeep support documentation: https://support.formkeep.com/llms.txt
