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Form Settings

Form Settings

See detailed guide on spam for many approaches to reducing spam.

General

Here you can change the name of your form.

The Submission Retention Period setting depends on which plan you are subscribed to. Submissions older than this will automatically be deleted.

The ** Save URL data** setting tells us that in addition to the form fields that are directly sent to us, that we should also consider any url values into the submission. This can be useful if you want to capture marketing campaign values that are not normally included in the form itself.

Spam

Determine if submission is spam by comparing it to other spam comments from the web, best when you have a message or comment field on your form. See detailed guide on spam on how to reject submissions that do not have javascript enabled.

We can do a better job if you can specifically tell us which field contains an email and which field is most likely to contain comment like values.

Additionally, we have generated a honey field name specific to your form. You can retrieve the specific field name to use here.

reCAPTCHA

If you’re using the Form Designer and embedding the form on your site you can enable reCAPTCHA with just checking the box.

If you’ve setup your own form and set the ACTION url to point to us, you can still use reCAPTCHA. Just fill in the values here and add the javascript to your site and we’ll confirm the submission with google.

Field Validation

When enabled, will detect spam entries. Uses a couple default rules and additional rules you can set, each rule which set by field name and validation parameters.

Default rules:

  • A blank value will treat submissions as spam.
  • If there’s already a submission with the same value, the submission will be treated as spam

You can also enforce required fields on the server side. If they’re blank then we’ll mark the submission as spam.

Redirect

Control what users see after they submit the form.

Use the force JSON response if you’re using AJAX to submit the form, otherwise we’ll return the default thank you page html.

You can also send a field value with the name _redirect_url and we’ll send the submitter to that location instead of the one in the form settings.

Also you can use Field Rules to dynamically change what the customer sees after submitting your form.

Field Rules

» Hide Field Rule

When you’re using our Form Designer, you can hide a field if it matches this rule. It will automatically show the field when this rule doesn’t match. So you should generally only specify one Hide or Show rule for a field.

When the user changes the value on the form, it will automatically adjust the fields being displayed to them.

» Show Field Rule

When you’re using our Form Designer, you can show a field if it matches this rule. It will automatically hide the field when this rule doesn’t match. So you should generally only specify one Hide or Show rule for a field.

When the user changes the value on the form, it will automatically adjust the fields being displayed to them.

» Redirect Rule

If a submissions comes in an matches this rule, the user submitting the form will be redirected to this url instead of the default setting under Form Settings > Redirect.

This is useful if you want to send the user to different pages based on the information in the submission.

» Notification Rule

If a submissions comes in an matches this rule, and there is a Send Notification email setup, then the email will get send to this email instead of the default one.

This is useful if you want to send the notification to different teams based on the information in the submission.

» Spam Rule

If a submissions comes in an matches this rule, you can mark the submission as Spam or bypass the other spam checks and assume the submission is valid.

One example might be to say if a comment field contains the string http then mark it as spam, as you know that your comment field should not be including any links in it.

Another example might be if you’re testing some changes and you want make sure your test submissions don’t get marked as spam. Set up a rule that says if the comment equals the a random string like for example TESTING_23j732gV7aMune5Ny0B0g then mark it as not spam.

Just don’t tell anyone your secret string of course!

Advanced

If your privacy policies require reduced capture of user information you can uncheck the Record Submitter Identification Data setting. We will suppress the reporting of this information and remove it from older records. We reserve the right to continue to capture this information internally for spam and internal purposes, but the information is purged as it ages out and is no longer needed.

The Known Fields is a list of expected field names that FormKeep knows about. These are extracted from your submissions automatically. If you’re actively changing the data your sending to FormKeep you may need to manually click the Update Fields button to rescan a current submission.

You can easily Duplicate your form here as well. Options to copy the Team members and any existing Webhooks are available. Other integrations like google sheets or slack will need to be recreated on the duplicated form.

Delete

Permanently delete your form. Deleting will remove all the settings and remove all the entries from our servers.

It is not possible to recover this data after it has been deleted.

Please make sure you’ve updated the HTML on your website so that it’s not sending submissions to the Action url below.

Your customers will receive an error message if your site sends data us and you’ve deleted the form.

Wizard

Walks you through a guided setup of form. It covers the most common setting when creating a new form.

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